Internet Service Provider, ISP is a prominent service for today's generation of living standard. Getting connected to internet is important and it has been surprisingly easy to get connected through ISP for general population in Nepal since 2009. With the latest fiber cable technology getting famous every year the company like worldlink and vianet has been dominating the market since 2014. Before that, Nepal Telecommunication ADSL was the only affordable choice for people.
Worldlink is one of the biggest ISP in Nepal since 2014. This company plays a major role in bringing Fiber technology to enterprises and home users with a high speed connection. Nowadays, they are also one of the top Nettv provider alongside internet.
Talking about services, they are providing high speed internet for both enterprises and home users. Even home users can connect to unlimited package, however, with a fair usage policy under their terms. Nettv is an optional service that you can purchase as well.
Their connectivity technology is simple. They have a distributor points in many areas. So, they connect a Fiber cable from one of the distributor point to your home. They provide a device that is capable of converting optical signal into a digital signal which is then connected with an Ethernet cable to your router. For the Nettv, you will be provided an android box specially designed to work with Nettv only, that will connect to your TV through their device. The whole system is set up by their team to make it hassle free for you.
The user experience is quite good. Although, the enterprise option is far better. The home users might suffer with a frequent bandwidth fluctuations once in a while, specially during the peak hours. They have been working to minimize that and it actually happens rarely these days. Although, under their terms if you are above the limit then you might suffer with the fair usage policy they apply on your connection until the next renewal.
The user experience is quite good. Although, the enterprise option is far better. The home users might suffer with a frequent bandwidth fluctuations once in a while, specially during the peak hours. They have been working to minimize that and it actually happens rarely these days. Although, under their terms if you are above the limit then you might suffer with the fair usage policy they apply on your connection until the next renewal.
In terms of affordability, the fact that bandwidth is bought from other countries that is then distributed through the points allocated in different areas comes under consideration. Thus, the bandwidth they provide in less than a couple of thousands is a fair price to pay. They currently provide package of 20 Mbps under couple of thousands per month. Learn more about the price at their official page.
They have a good costumer portal where you can check all kinds of information they provide for your package and you can even pay their bills through it. They also have an app in both iOS and Android platform which gets the same job done on the go.
The costumer care is very good and responsive. All the tasks are handled within a day or two. Sometimes if they have a network issue then you might not be able to reach them quickly due to the high number of calls flooding in but, they do try to solve the issues as quick as possible. If there is a physical problem with devices, they also provide a field visit to look at the issues.
Vianet is one of the oldest internet provider in Nepal that has seen the days of struggle of it's own. They started distributing the internet through a dial up system that upgraded to a WiFi system and later to a Fiber technology. They play a major role in providing a high speed internet through Fiber technology to home users in an affordable price. Since, 2014 Vianet quickly emerged to be a biggest ISP company in Nepal.
Talking about the services, vianet provides dedicated high speed internet to both enterprises and home users. They also feature an unlimited package to the home users with an option of Nettv. Like other ISPs the home users may get limited with a fair usage policy under their terms.
Their connectivity technology is simple. They have a distributor points in many areas. So, they connect a Fiber cable from one of the distributor point to your home. They provide a device that is capable of converting optical signal into a digital signal which is then connected with an Ethernet cable to your router. For the Nettv, you will be provided an android box specially designed to work with Nettv that will connect to your TV through their device. The whole system is set up by their team to make it hassle free for you.
The user experience is good. Unless there is an international link down or a server issue, there is no lag in most of the major sites in any of their packages. However, for the torrent download or an unknown sites, you might feel lag sometimes, specially in a peak hours. It is very rare though and also depends on the package you purchase.
In terms of affordability, the fact about purchasing and distributing the bandwidth cost applies here as well. Thus, the bandwidth they are providing for the price listed on their website is impressive. You can purchase a package of 20 Mbps in couple of thousand per month. Learn more about the price at their official page.
Their costumer portal includes graph view of usage, online bill payment and a speed controller. They also have a mobile app on both iOS and Android that works for easy payment and package detail view.
The costumer care is very quick and responsive unless there is a high number of calls inbound. The 24 hours costumer service is always ready to help. They are quick at solving the issues, usually in a day or two depending on the problem. If there is a physical problem with devices, they also provide a field visit to look at the issues.
Subisu is another major player in internet market. However, their main focus is on the clear television network. They are also one of the few wireless internet providers. The wireless feature is only available outside Kathmandu.
Talking about the services, Subisu also has the option for both enterprises and home users. They provide internet through cable, Fiber and wireless technology depending on the areas you live in. The package includes Clear TV as well. They do have unlimited data packages nowadays.
The connectivity technology depends on the connection you purchase. If you purchase a wireless system then you will be provided with a wireless dish that fits on the roof of your house. It grabs the wireless signal that is sent to your connected device. If you purchase a Fiber connection then you will get the fiber cable to your home from the nearest distribution point that will be connected to a device provided, which converts the signal and connects to your router. If you purchase a cable system then you will get the cable to your home from the nearest distribution point that will be connected to your device and you will be able to use it for both internet and TV. All the installation work is done by their team to make it hassle free for you.
The user experience is very good for Fiber and cable system. The wireless system can have a signal loss depending on the time of the day or the weather and other factors.
In terms of affordability, they are providing both Clear HD TV with a seamless internet services in couple of thousands per month. It is quite reasonable considering the fact that they also purchase and distribute the bandwidth from other countries. Learn more about the price at their official page.
Their costumer portal includes all the necessary information about the package and data usages. You can also pay your bills through it. They do not currently feature an app in 2018.
The 24 hours costumer care is always ready to help their costumers in immediate needs. They are also quick at solving issues and usually solve them within a day or two. In case of physical issue with devices they will send the team for field support as well.
Classic tech is late into the market. It started since 2009 with a wireless distribution system. Later, they changed their system into Fiber technology and got mixed into the competition with the bigger ISPs. Now they are gaining the markets gradually.
In terms of services, Classic Tech follows the same marketing strategy as the other ISPs. They offer high speed internet to both enterprises and home users. They are also providing the unlimited data packages to home users. They also apply the fair usage policy under their terms.
Classic tech is late into the market. It started since 2009 with a wireless distribution system. Later, they changed their system into Fiber technology and got mixed into the competition with the bigger ISPs. Now they are gaining the markets gradually.
In terms of services, Classic Tech follows the same marketing strategy as the other ISPs. They offer high speed internet to both enterprises and home users. They are also providing the unlimited data packages to home users. They also apply the fair usage policy under their terms.
The connectivity is just as simple as the other Fiber network providers. From the distributor points they connect the fiber cable at your home into an optical network unit. The router is then connected to the unit with an Ethernet cable. All the installation work is done by their team to make it hassle free for you.
The user experience is quite good. There is a bandwidth issue sometimes, depending on the time of the day or night. Specially during the peak hours. Most of the major sites works well but streaming from an unknown sites can sometimes be stressful depending on the package you purchased.
In terms of affordability, just like the major ISPs, the cost of purchasing and distributing the bandwidth always comes into the consideration. With the couple of thousand per month you could get 20 Mbps package from them as well. Learn more about the price at their official page.
The costumer portal is pretty basic where you can get the information about the packages you purchased, change password and pay online. However, they do feature you a SMS service as well.
The 24 hours costumer care is always ready to help. They are quick at responding and will solve issues as quickly as possible. They also provide a field visit in case of physical issue with the devices.
Nepal Telecom is a government company that has been providing internet long before most of the modern ISP. They used a dial up system that upgraded into an ADSL system later. They also provide internet through the mobile networks and wireless systems. Nowadays, they feature a fiber system as well. They are covering all the 75 districts in Nepal.
Nepal Telecom is a government company that has been providing internet long before most of the modern ISP. They used a dial up system that upgraded into an ADSL system later. They also provide internet through the mobile networks and wireless systems. Nowadays, they feature a fiber system as well. They are covering all the 75 districts in Nepal.
In terms of services, they feature a wireless 4G and GSM technology directly into a mobile phones. They also provide a wimax internet and adsl for both enterprises and home users.
The connectivity technology is extremely easy. For the adsl line, you will be simply connecting a RJ11 cable to the adsl router. For the wireless 4G or GSM system, the smart phones will automatically update the settings into it and for wimax, you will get a small wireless devices you can carry with you, wherever you go, that comes pre-installed.
The user experience is not that bad. The major google sites work amazingly fast. For the rest of the sites, you will feel the lag and sometimes frequent disconnection for a long period of time.
In terms of affordability, since it is a government company, people can get internet at their home under a thousand and a half per month. Learn more about the price at their official page.
There is no known costumer portal. You can pay the bills through any of these E wallets.
There is no known costumer portal. You can pay the bills through any of these E wallets.
The costumer care is extremely bad. You might have to wait for a long time if the connection breaks and they won't care even if you went to their office itself. You will get to register your query through a phone but you can only hope it works.
Arrow net is young and a late player into this market. The product they provide does look promising and somewhat affordable. If they keep working hard they have a potential to steal markets from the major ISP.
In terms of services, they are providing for both the enterprises and home users. They also feature unlimited packages for home users. They are using a fiber technology for a high speed internet distribution as well.
The connectivity technology includes the same optical converter that connects to the router. The fiber cable comes from the similar distribution points as other major ISPs.
The user experience seems good. All the major sites works well. The downloads and uploads are smooth. Unless there is an international link down, the performance is just as good as the major ISPs.
In terms of affordability, they are also providing 20 Mbps + packages in couple of thousands per month. Learn more about the price at their official page.
There is no dedicated costumer portal, since they are still under development. They do have a feature to view the data usage and bills payment through E wallets at their sites.
The 24 hours costumer care is always ready to help. They are quick at responding and will solve issues as quickly as possible. They also provide a field visit in case of physical issue with the devices.
Arrow net is young and a late player into this market. The product they provide does look promising and somewhat affordable. If they keep working hard they have a potential to steal markets from the major ISP.
In terms of services, they are providing for both the enterprises and home users. They also feature unlimited packages for home users. They are using a fiber technology for a high speed internet distribution as well.
The connectivity technology includes the same optical converter that connects to the router. The fiber cable comes from the similar distribution points as other major ISPs.
The user experience seems good. All the major sites works well. The downloads and uploads are smooth. Unless there is an international link down, the performance is just as good as the major ISPs.
In terms of affordability, they are also providing 20 Mbps + packages in couple of thousands per month. Learn more about the price at their official page.
There is no dedicated costumer portal, since they are still under development. They do have a feature to view the data usage and bills payment through E wallets at their sites.
The 24 hours costumer care is always ready to help. They are quick at responding and will solve issues as quickly as possible. They also provide a field visit in case of physical issue with the devices.
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